Online braz. j. nurs. (Online); 11 (2), 2012

Aim: understanding communication difficulties facing nurses in their general duties in a hospital context and the strategies used to overcome these difficulties. Method: a descriptive study using a qualitative approach which included 19 nurses from a university hospital, using a vignette and semi-structu...

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Rev. latinoam. enferm; 19 (2), 2011

This qualitative study aimed to analyze how conflicts manifest in interpersonal relations and the dimensions they assume in nursing management in hospitals. Data were collected through semi-structured interviews with 13 nurse managers from hospitals in the interior of Rio Grande do Sul, Brazil. Content a...

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